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Reading Report: User Expertise Stagnates at Low Levels

posted Oct 8, 2013, 7:03 AM by Greg Smith   [ updated Dec 5, 2013, 9:19 PM ]
User interfaces are often inordinately complex and convoluted, and trying to move users beyond minimalist learning is an uphill battle. All of us who have a hand in design would do well to listen.

Nielsen, J. (2013, September 28). User expertise stagnates at low levels. Retrieved from