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Gregory A Smith.info
  • Home
  • Research
  • Tools
  • Insights
  • Presentations
  • Projects
  • Readings
  • About
  • More
    • Home
    • Research
    • Tools
    • Insights
    • Presentations
    • Projects
    • Readings
    • About

Churches & Nonprofits

Research

Strategic Changes in Nonprofit Service Delivery Arising from the COVID-19 Pandemic: A Mixed-Methods Study (2022)

Six Sigma in the Social Sector (2015)

Total Quality Management: A Strategic Opportunity for a Local Church (2013)

Applying the Balanced Scorecard and Critical Success Factors to the Context of a Local Church (2013)

Evaluating Employee Performance: Insights from the Churches in Revelation 2-3 (2000)

Readings

Reading Report: Applying TQM to a Ministry Context (2013)

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