Planning and the Future of the Academic Library: An Annotated Bibliography (2016)
Six Sigma in the Social Sector (2015)
Developing an Academic Library Assessment Plan: A Case Study (2015)
Assessment in Academic Libraries (2015)
Total Quality Management: A Strategic Opportunity for a Local Church (2013)
Six Dimensions of Assessment (2023)
Academic Budget Planning Factors Worksheet (2016)
Three (or Four) Varieties of Action Plans (2019)
Co-creating the Future: Working with Groups to Assess, Plan, and Innovate (2020)
Managing with Purpose: Integrating Assessment, Planning, and Budgeting (2016)
Planning a New Library Building: The Critical Role of Data (2013)
Creation of a Library Assessment Plan (2013–2014)
LibQUAL+® Survey Administration (2012–2018)
Segmentation of a Library Collection: Automated Storage vs. Browsable Shelving (2011–2013)
Planning for the Construction of the Jerry Falwell Library (2010–2012)
Analysis of Interlibrary Loan Borrowing Data (2006–2007)